Frequently Asked Questions
Everything you need to know about your OMO Merch order.
What is the standard shipping time for OMO Merch orders?
Standard shipping typically takes 5-10 business days depending on your location. Once your order is processed, you will receive a tracking number via email.
How do I determine the right size for me?
We provide a detailed size chart on every product page. We recommend measuring a similar garment you already own and comparing it to our measurements for the perfect fit.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery, provided the items are unworn, unwashed, and in their original packaging with tags attached.
Are your products ethically sourced?
Yes, OMO Merch is committed to ethical manufacturing. We partner with suppliers who adhere to fair labor practices and utilize high-quality, sustainable materials whenever possible.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay through our secure checkout system.